Terms & Conditions

Terms & Conditions – zacktuned.com

Last Updated: [Insert Date]

By accessing or purchasing from zacktuned.com (“we,” “us,” “our,” or “zacktuned.com”), you agree to be bound by these Terms & Conditions. Please read carefully.

1. About zacktuned.com

zacktuned.com is an automotive performance tuning business specializing in remote ECU/PCM tuning via email-based file services and remote calibration. We serve both direct-to-consumer customers and professional performance workshops (B2B) worldwide, providing custom tuning solutions and development support.

2. Scope of Services

  • Remote Tuning Services: Customers upload ECU or PCM files via email or our provided tools; we deliver professionally tuned firmware in return.

  • B2B and Motorsports Development: We support professional workshops, dyno shops, and motorsports programs with advanced calibration and tuning solutions.

  • Performance Hardware: We offer select hardware and tuning-related components used in remote tuning setups.

3. Ordering and Payments

  • All prices are listed in the store’s currency. Applicable taxes and shipping (if hardware is purchased) are added at checkout.

  • Payment must be received in full before services or products are provided.

  • We may modify, update, or discontinue offerings at any time prior to your completed purchase.

4. All Sales Final – No Refunds or Returns

All sales are final. Please review carefully before purchasing.

  • Remote Tuning Services: Once initiated—meaning after you’ve submitted your ECU/PCM file and our tuning process has begun—no refunds will be provided.

  • Physical Products: No returns, exchanges, or refunds under any circumstances. All sales are final.

5. Cancellations

  • Cancellations are not permitted once payment is processed or tuning services are initiated.

  • If you contact us prior to service initiation, we may (at our discretion) determine whether any action is possible, but this remains entirely at our discretion.

6. Shipping (Physical Products Only)

  • We ship hardware items according to carrier policies and estimated delivery times. These times are estimates and not guaranteed.

  • Customers are responsible for providing accurate shipping details. We are not liable for delivery issues resulting from incorrect information or carrier errors.

7. Defects or Damages

  • If a purchased physical item arrives visibly damaged or is demonstrably defective upon delivery, you must notify us within 48 hours of receipt with photographic evidence.

  • We will assist with shipping carrier claims, but replacement or compensation is not automatically guaranteed and is provided at our discretion.

8. Warranty Disclaimer

  • All services and products are provided “as is”, with no express or implied warranties.

  • We disclaim warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Use of our tuning services and products is at your own risk. You accept responsibility for any effects on your vehicle, including performance outcomes.

9. Limitation of Liability

  • Maximum Liability: Our total liability for any claim related to a product or service shall not exceed the purchase price paid for that product or service.

  • We are not liable for any indirect, incidental, consequential, or punitive damages—including but not limited to vehicle damage, loss of use, or business interruption.

10. Intellectual Property

  • All content on zacktuned.com—including site text, images, branding, and software—is owned by or licensed to us.

  • You may not reproduce, distribute, or use it without express written consent.

11. Changes to These Terms

  • zacktuned.com reserves the right to modify these Terms & Conditions at any time.

  • The version in effect at the time of your purchase governs that transaction.

Terms & Conditions – zacktuned.com

Last Updated: 22nd August 2025

By accessing or purchasing from zacktuned.com (“we,” “us,” “our,” or “zacktuned.com”), you agree to be bound by these Terms & Conditions. Please read carefully.

1. About zacktuned.com

zacktuned.com is an automotive performance tuning business specializing in remote ECU/PCM tuning via email-based file services and remote calibration. We serve both direct-to-consumer customers and professional performance workshops (B2B) worldwide, providing custom tuning solutions and development support.

2. Scope of Services


  • Remote Tuning Services: Customers upload ECU or PCM files via email or our provided tools; we deliver professionally tuned firmware in return.

  • B2B and Motorsports Development: We support professional workshops, dyno shops, and motorsports programs with advanced calibration and tuning solutions.

  • Performance Hardware: We offer select hardware and tuning-related components used in remote tuning setups.

3. Ordering and Payments


  • All prices are listed in the store’s currency. Applicable taxes and shipping (if hardware is purchased) are added at checkout.

  • Payment must be received in full before services or products are provided.

  • We may modify, update, or discontinue offerings at any time prior to your completed purchase.

4. All Sales Final – No Refunds or Returns

All sales are final. Please review carefully before purchasing.


  • Remote Tuning Services: Once initiated—meaning after you’ve submitted your ECU/PCM file and our tuning process has begun—no refunds will be provided.

  • Physical Products: No returns, exchanges, or refunds under any circumstances. All sales are final.

5. Cancellations


  • Cancellations are not permitted once payment is processed or tuning services are initiated.

  • If you contact us prior to service initiation, we may (at our discretion) determine whether any action is possible, but this remains entirely at our discretion.

6. Shipping (Physical Products Only)


  • We ship hardware items according to carrier policies and estimated delivery times. These times are estimates and not guaranteed.

  • Customers are responsible for providing accurate shipping details. We are not liable for delivery issues resulting from incorrect information or carrier errors.

7. Defects or Damages


  • If a purchased physical item arrives visibly damaged or is demonstrably defective upon delivery, you must notify us within 48 hours of receipt with photographic evidence.

  • We will assist with shipping carrier claims, but replacement or compensation is not automatically guaranteed and is provided at our discretion.

8. Warranty Disclaimer


  • All services and products are provided “as is”, with no express or implied warranties.

  • We disclaim warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Use of our tuning services and products is at your own risk. You accept responsibility for any effects on your vehicle, including performance outcomes.

9. Limitation of Liability


  • Maximum Liability: Our total liability for any claim related to a product or service shall not exceed the purchase price paid for that product or service.

  • We are not liable for any indirect, incidental, consequential, or punitive damages—including but not limited to vehicle damage, loss of use, or business interruption.

10. Intellectual Property


  • All content on zacktuned.com—including site text, images, branding, and software—is owned by or licensed to us.

  • You may not reproduce, distribute, or use it without express written consent.

11. Changes to These Terms


  • zacktuned.com reserves the right to modify these Terms & Conditions at any time.

  • The version in effect at the time of your purchase governs that transaction.